Can I change my shipping address after placing an order?

To update your shipping address, you will be required to modify your existing order. This process will cancel your initial order, allowing you to place it again with the corrected details.

To do this, find the "Edit or Cancel Order" option located at the bottom of your order confirmation email and adhere to the outlined steps. Kindly be aware that modifications to your address are not possible after the order has reached the fulfillment stage or is in the packing process.z

If you find it challenging to do this independently, feel free to reach out to our customer service for assistance. Please bear in mind that there may be instances where our warehouse team dispatches your order before the customer service team has the opportunity to make your requested changes.

In case all else fails, rest assured that you can amend the delivery address through Australia Post. This can be done post-dispatch, using the tracking details sent to you.

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